Personal Data Protection


  1. Administratorem Twoich danych osobowych są współadministratorzy strony tj.
    • REQNET Sp. z o.o., Gdów 685, 32-420 Gdów, NIP: 6832098917, REGON: 369361930, numer KRS: 0000715979
    • PE-FLEX sp. z o.o. sp. k., Gdów 1488, 32-420 Gdów, NIP 6832108722, KRS 0000830346
  2. Following Article 13 of the General Data Protection Regulation (GDPR), we present below detailed information regarding the processing of your data in the context of processing your inquiries and queries by the Customer Service Department of the above entities.
    3. For questions regarding the website or to exercise your rights related to the processing of your data (right to data protection), you can contact us through the form on the website or by mail to one of the above addresses.
    4. Personal data that you provide to us when filling out contact forms, during telephone conversations, or via email or social media, is treated confidentially. We use your data solely to process the respective inquiry/query. To identify you as our customer or to process your inquiry/query, we may also use data related to your customer account in the database of one of the co-administrators.
    5. The legal basis for processing your data is Article 6(1)(f) of the GDPR. The legitimate interest in processing data here arises from the purpose of responding to your inquiries/queries, thereby maintaining and increasing customer satisfaction.
    6. Providing data is voluntary, however, refusal to provide data results in the inability to respond.
    7. The transfer of data to third parties is generally excluded. In exceptional cases, we commission the processing of data to carefully selected subcontracting companies. These companies are selected with the utmost care, and in the contracts concluded, they are obliged to comply with the provisions of Article 28 of the GDPR.
    8. It may also be necessary to transfer elements of your inquiry/query to our contractors (e.g., suppliers in the case of product surveys) for processing. In such cases, your inquiries are anonymized in advance to prevent them from being linked to your person. If, in individual cases, it is necessary to transfer your data to third parties, we will inform you in advance and ask for your consent.
    9. All personal data that you provide us within the context of inquiries (suggestions, praise, or criticism) are stored by us until the completion of processing the inquiry or are securely anonymized.
    10. You are entitled, as data subjects, to the following rights:
    Following Article 15 Act 1 of the GDPR, you have the right to access your data processed by each of the website’s co-administrators. Additionally, if appropriate grounds exist, you may request the rectification (Article 16 of the GDPR), erasure (Article 17 of the GDPR), and restriction of processing (Article 18 of the GDPR) of your data. According to Article 21 of the GDPR, individuals whose data are processed have the right to object at any time to the processing of their data based on Article 6 Act 1 letter e) or f) of the GDPR. If you object to the processing of data, your data will not be processed in the future, unless the co-administrators demonstrate compelling legitimate grounds for processing that override your interests.
    11. If you have provided personal data yourself, you have the right to data portability under Article 20 of the GDPR.
    12. In cases of asserting your rights under Article 18 of the GDPR, personal data will be stored for 3 years after we provide you with our final response so that we can demonstrate that we have provided you with comprehensive information and that legal requirements have been met.
    13. If consent to the processing of personal data has been given based on Article 6 Act 1 letter a) or Article 9 Act 2 letter a) of the GDPR, you can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
    14. In the above cases or in the event of lodging complaints, please contact the data protection officer by traditional mail or email.
    15. Additionally, you have the right to complain to the supervisory authority responsible for your place of residence or the registered office of the data controller.


  1. The following policy applies “cookies” and applies to the website:
    2. By “cookies” we mean computer data, especially text files, stored on end-user devices intended for use with websites. These files allow the user’s device to be recognized and the website to be displayed according to their individual preferences. “Cookies” typically contain the website’s name from which they originate, the duration of their storage on the end-user device, and a unique number.
    3. Cookies are used to customize the content of websites to user preferences and optimize the use of websites. They are also used to create anonymous, aggregated statistics that help understand how users use websites, allowing for the improvement of their structure and content, excluding personal user identification.
    4. Two types of cookies are used – “session” and “persistent.” The former are temporary files that remain on the user’s device until logging out of the website or closing the software (web browser). “Persistent” files remain on the user’s device for the time specified in the cookie parameters or until manually deleted by the user. Cookies used by partners of the website operator, including website users, are subject to their privacy policy.
    5. Personal data collected using “cookies” may only be collected for specific user-related functions. Such data is encrypted to prevent unauthorized access.
    6. By default, software used to browse websites allows for the placement of “cookies” on end-user devices. These settings can be changed to block the automatic handling of “cookies” in the web browser settings or to inform about their transfer to the user’s device each time. Detailed information about the possibilities and methods of handling “cookies” is available in the software settings (web browser). Limiting the use of “cookies” may affect some functionalities available on the website.

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